Your First Visit to Helens Bay Dental: What to Expect from Our Digital New Patient Journey

Starting your dental journey at a new clinic can feel like a big step—but at Helens Bay Dental, we make sure it’s a welcoming, informative, and high-tech experience from the very first visit.

Whether you’re seeking long-term dental care, cosmetic improvements, or just curious about what’s possible with today’s digital dentistry, your first appointment sets the stage for everything to come. Here’s exactly what to expect when you book a New Patient Assessment at our Digital Clinic in Bangor.

Step 1: A Warm Welcome and Digital Consultation

Your first visit isn’t with a dentist—it’s with one of our friendly Treatment Coordinators. This appointment is designed to be relaxed and all about you.

What happens:

•  State-of-the-Art Digital Scans
  We use advanced intraoral scanners and high-resolution digital photography to take a complete 3D record of your smile. This gives us an incredibly accurate foundation for assessing your dental health and planning future treatment.
• Informal Chat About Your Goals
  Whether you’re looking to brighten your smile, straighten teeth, restore function, or simply stay on top of your oral health, we want to know what matters most to you. This conversation helps us tailor every step to your needs.
• Review & Preview
  We’ll show you the scans and photos we’ve taken, explain what they reveal, and explore the possibilities together. No pressure, just guidance.

Step 2: Clinical Assessment with Dr Gareth Small

Your second visit is where we bring together everything we’ve learned—and you’ll be seen personally by Dr Gareth Small, our Principal Dentist and Owner, who brings over 30 years of clinical experience to every assessment.

What to expect:

•  Thorough Oral Health Examination
  Dr Small will carry out a full clinical exam of your teeth, gums, soft tissues, and bite, using the digital data from your first visit to ensure every detail is accounted for.
• Tailored Treatment Planning
  Whether it’s routine care or advanced treatment like Invisalign, composite bonding, or smile makeovers, Dr Small’s decades of hands-on experience mean your treatment plan is built on solid clinical judgement and aesthetic insight.
• Transparency and Clarity
  You’ll receive a detailed breakdown of any recommended treatments, including costs and timelines. You’ll also have the opportunity to revisit everything with your Treatment Coordinator and ask as many questions as you like.

Cost of the New Patient Assessment

•  £95 – Covers both visits:
  1️. Your digital scan & consultation
  2️. Clinical assessment with Dr Gareth Small

Ready to Take the First Step?

At Helens Bay Dental, we combine cutting-edge technology with the reassurance of decades of clinical experience—so you can feel confident about your smile from day one.

Call us on 028 9185 3304 or visit helensbaydental.co.uk to book your new patient assessment today.