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A Unique Experience

April 2, 2019 by hbdental

Out for a late lunch in a new venue in Belfast Six by Nico. We had a very unusual experience, so different and new! We were welcomed by a young enthusiastic team, excited to tell all about their offerings and keen to hear after how we found everything. They explained the origins of the restaurant, how the food would be delivered and a little about each course. They told us what to expect and assured us it would be a unique experience that we would love, and they were right. There was even a screen showing live feed from the kitchen as each plate was put together time after time all afternoon

We did the usual… took photos of the food, checked in on Facebook, shared it with friends!
On the way home Gareth did an online review and recommended the restaurant as a must do experience. What happened next was even more unusual! The following day Gareth received an email from the chef thanking him for taking the time to review explaining a bit more about their new set up in Belfast (home town Glasgow!)

” I cannot tell you what it means to be so warmly welcomed to the Belfast community. Your compliments will be passed on to my Team in Belfast and will help motivate them to continue their incredible work. I’d love to keep this channel of communication open with you. If I can answer any questions, you remember something that you thought could be changed or even I could check availability for you. Please do not hesitate to contact me I love being able to communicate with my guests on a one to one level Thank you and have a wonderful week”

We love reviews at Helens Bay Dental and are lucky to have an expanding collection of warm words! We take a lot of time to tailor how we offer Dentistry and customer service and we were very impressed at this Restaurant and will be looking to see what we can transfer to our Customer care and communication. We will start with thoughtful replies to the lovely patients who take the time to review us!!

Category: Practice News


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